Swing Social’s Privacy Policy

This Privacy Policy applies for the product and service of Swing Social application and website. The Privacy Policy is provided under the Australian Privacy Act 1988. Upon usage of the Swing Social application and website, data is collected, some of which is personal information about The User.

1. Information You Provide Us

1.1 Data Collected by Using the Swing Social App

Data is collected when The User uses the Swing Social app or visits the website. Data can also be collected through emails, surveys or advertisements. To use the Swing Social application The User must create an account with Swing Social, The User will need to provide a username or email address, along with a password. Any of the personal details can be accessed and updated by the User via the Swing Social app.

 

1.2 Public Comments, Reviews or Interactions

Any reviews or comments you create and submit about our app, services or products can be used for display on our website, in advertising material or in marketing material. This includes any review or comments made through our website or through third parties such as the Apple AppStore or Android Google Play Store.

 

1.3 List of Type of Information That Could be Provided by You

To protect personal data, The User should not disclose any personally identifiable information in public through the Swing Social application or website. Some of the data can is collected is listed below, but not limited to:

        • Profile Picture
        • Email
        • Phone Number
        • First Name
        • Middle Name
        • Last Name
        • Gender
        • Encrypted Password
        • Birthday
        • Country of Residence
        • Preferred Distance Unit
        • Language
        • Nationality
        • Zip Code
        • Addresses
        • Golf Round-related data (Golf Course, GPS Coordinates, Scores)
        • Activities (Posts, Comments, Likes, Followers, Followed)
        • Golf Memberhip ID such as Golf Link Number
        • Golf Handicap
        • Home Golf Course

2. Information Collected Automatically

We may automatically collect information that identifies you through various pieces of technology. We also collect data on how you use Swing Social in order to improve our service. Your url clickstreams (the path you take around our website and app), date and time you access the site and pages you visit.

2.1 Location Information

      • IP address (current and last sign-ins)
      • GPS coordinates (rounds, nearby services)

2.2 Device Information

      • Push Token
      • Date of Last Use
      • Locale
      • Timezone
      • OS Version
      • Platform
      • Device Model
      • Device ID

2.3 Additional Information

      • Sign-In Count
      • Time of Current Sign-In
      • Time of Previous Sign-In
      • Register Source
      • Connect Source
      • Google ID (in case of Google Sign-In)
      • Facebook ID (in case of Facebook Sign-In)
      • Marketing Profiles

3. How and Why We Use Your Data

The Privacy Act allows us only to use your data for certain reasons and where we have a legal basis to do so. We describe below how we use your personal data and the legal reasons for this:

3.1 To Manage Your Swing Social Experience

The personal data provided by The User is needed to provide access to the Swing Social app, website and associated products and services, including managing your requests, login and authentication information, remembering your settings, maintaining your account, responding to your requests, and processing payments.

3.2 Marketing Purposes

The company may occasionally send emails, newsletters and messages about new features, products and services, and content. The contact will mainly be electronically for marketing purposes and The User can choose to opt-out anytime inside the application or by unsubscribing on mail.

We’ll profile you for marketing purposes so we can deliver the ads that are of most interest to you, but only after you have given us the consent.

Marketing Filtering Information:

    • Profile Picture
    • Email
    • Phone Number
    • First Name
    • Middle Name
    • Last Name
    • Gender
    • Handicap
    • Encrypted Password
    • Birthday
    • Country of Residence
    • Distance Unit
    • Language
    • Home Course
    • Nationality
    • Zip Code
    • Addresses
    • Golf Round-related data (Golf Course, GPS Coordinates, Scores)
    • Activities (Posts, Comments, Likes, Followers, Followed)

4. Your Rights and Preferences

4.1 Your Preferences

You can choose not to provide us with personal data, but you will not be able access the app or systems that require your personal data, however access and use of the website and browsing its pages will still be possible.

Swing Social website uses Cookie technology to collect data, you can turn off cookies in your browser by changing its settings: You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but the website will not work as effectively.

The User will be informed if the company intends to use the data for marketing and if third parties are involved. It is possible to opt-out from marketing at any time by changing your preferences. This can be done via the Account settings of the app. The emails from the company also include instructions on how you can opt out of receiving marketing material from the Company.

4.2 Your Rights

The User have rights under the Privacy Act that can be exercised with Swing Social by emailing swing-social-support@gaxa.golf

Below are the rights that you have over your personal data and can exercise with us at any time:

Access:

  • You have the right to access information we hold about you. This includes the right to ask us supplementary information about:
    • The categories of data we’re processing
    • The purposes of data processing
    • The categories of third parties to whom the data may be disclosed
    • How long the data will be stored (or the criteria used to determine that period)
  • We will provide you with the information free of charge and within one month of your request, unless doing so would adversely affect the rights and freedoms of another person (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for whatever reason.

Rectification:

You have the right to make us correct any inaccurate personal or complete any incomplete data about you.

Object:

You can object to us using your data for profiling you or making automated decisions about you.

Portability:

You have the right to port your data to another service.

We will give you a copy of your data in a reusable format so that you can provide it to another service if you so wish. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

Erasure:

You have the right to have your data erased.

In cases of erasure, please be aware that some of your personal data will need to be retained by us where we have a legal obligation to continue holding it.

Complaint:

You have the right to lodge a complaint regarding our use of your data.

If you are not happy with how Swing Social has handled your personal information for any reason at all, please tell us first, so we have a chance to address your concerns.

If you are not happy with how Swing Social  has handled your personal data for any reason at all, please reach out to us in the first instance so we have a chance to address your concerns.

5. Handling of Data and Third Parties

5.1 How We Keep Your Personal Data Secure

All data is safely stored through the AWS infrastructure, the data of The User can only be accessed by an authorized person. By submitting your personal data, you agree to this transfer, storing or processing by us.

If anything does happen and your personal data has been compromised, we will take action to rectify the matter. If you think your personal data has been compromised during your time with Swing Social please contact us immediately at swing-social-support@gaxa.golf

We can’t ensure the security of your personal information alone. Please remember that you provide personal data at your own risk and that no data transmission is guaranteed to be 100% secure. You are responsible for keeping your username and password secret and safe.

5.2 Third Parties Who Process Your Data

Swing Social uses third parties and sometimes it is necessary for us to share your data with third parties in order to get all the services to work properly. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. We may also have to share your personal information if we are required to do so by law or to respond to a legal process.

Infrastructure

  

Amazon Web Services, Inc.

This is our web hosting provider: we use it to store and manage all data you generate by using the service securely in the cloud.

Analytics

Google Analytics

Google Analytics is a web analytics service: we use it to track your use of the service and prepare reports on user activity.

Microsoft AppCenter Analytics

Microsoft App Center & Azure App Insights are the analytic services for mobile app: we use to track your use of the service and prepare reports on user activity.

6. Contact

6.1 How to Reach Out to Us

This Private Policy document was designed in order to be as transparent and useful as possible with our users.

If you have any queries in relation to this privacy policy, please contact us by mailing swing-social-support@gaxa.golf

We would love to hear your feedback on how we can make it even better. If we make any changes, we will post them on this page but if there are significant changes, we will, of course, let you know directly.